Privacy Policy
Last updated: July 16, 2026
1. Introduction
JBM Auto ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you use our website or book our mobile detailing services.
2. Information We Collect
We collect information you provide directly to us, including:
- Contact information — name, phone number, and email address
- Service location — the address where service will be performed
- Vehicle information — make, model, and condition details relevant to your booking
- Payment information — handled directly by our payment processor; we do not store full card numbers
3. How We Use Your Information
We use the information we collect to:
- Schedule and provide the detailing services you request
- Communicate with you about appointments, confirmations, and reminders
- Respond to questions and customer service requests
- Send service updates or promotional offers, if you've opted in to receive them
4. SMS & Text Messaging Program
ImportantIf you provide your mobile number and opt in to text messages, we may send appointment confirmations, reminders, and occasional promotional messages. Specifically:
- Message frequency varies depending on your interactions with us.
- Message and data rates may apply based on your mobile carrier plan.
- Reply STOP at any time to opt out, or HELP for assistance.
- Your mobile opt-in information and phone number will not be shared with third parties or affiliates for marketing or promotional purposes.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. No method of storage or transmission is 100% secure, but we work to keep your information safe.
7. Your Choices & Rights
You can opt out of text messages at any time by replying STOP, or opt out of promotional emails using the unsubscribe link where provided. To request access to, correction of, or deletion of your personal information, contact us at [email protected] or (612) 224-0213.
8. Children's Privacy
Our services and website are not directed at children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.