Terms of Service

These Terms of Service ("Terms") govern your use of JBM Auto's mobile detailing services and website. By booking a service, contacting us, or using this website, you agree to be bound by these Terms. If you do not agree, please do not use our services or this site.

JBM Auto is a mobile auto detailing business serving the Twin Cities metro area. We currently offer: Paint Correction, Interior Detailing, Exterior Detailing, Complete Detail Package, and Specialty Add-Ons. Specific services, availability, and scope may change from time to time; the services listed on our website at the time of booking are the ones we'll perform.

Exact pricing is provided at the time of booking or quote and may vary based on vehicle size, condition, and the package selected. Any pricing referenced verbally or in a quote is an estimate until confirmed at booking.

We provide mobile service within approximately a 30-mile radius of Minneapolis. Addresses outside this radius may still be accommodated at our discretion and may include an additional travel fee. We reserve the right to decline service to locations we determine are unsafe or unsuitable for mobile detailing.

Because we operate as a mobile service, the customer is responsible for providing, at the service location:

• A safe, legal parking space for the vehicle and our equipment
• Access to an outdoor water spigot with standard garden hose connection
• Access to a standard electrical power outlet

If water or power access is not available at the time of the appointment, we may be unable to complete the service, and a cancellation or rescheduling fee may apply.

Appointments are confirmed by phone, text, or email. We ask for at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee.

Mobile detailing is performed outdoors. In the case of severe weather (heavy rain, snow, extreme cold, or similar conditions that would prevent a quality result), we may need to reschedule your appointment. We'll do our best to notify you as early as possible and find the next available slot.

Please disclose any pre-existing paint damage, aftermarket modifications, prior repairs, or areas of concern before service begins. We are not responsible for pre-existing conditions, including but not limited to swirl marks, scratches, chips, worn or peeling clear coat, upholstery damage, or mechanical issues that existed prior to our service.

We recommend a brief walk-around of the vehicle together before and after service so both parties can confirm its condition.

Payment is due upon completion of service unless other arrangements have been made in advance. We accept the payment methods communicated to you at the time of booking. Prices are subject to change without notice, though the price confirmed at booking will be honored for that appointment.

Your satisfaction matters to us. If you're not satisfied with any part of the service, please contact us within 48 hours so we can review the concern and make it right where reasonable.

JBM Auto carries general liability insurance for our mobile operations. That said, to the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from our services. Our total liability for any claim related to a service is limited to the amount paid for that specific service.

We may photograph or video vehicles before, during, and after service for quality documentation, portfolio, and marketing purposes (such as our website or social media). If you'd prefer your vehicle not be photographed or featured, just let us know and we'll honor that request.

These Terms are governed by the laws of the State of Minnesota, without regard to its conflict of law principles.

We may update these Terms from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.